Spree Trustpilot reviews
What 10,567 Trustpilot reviews say about Spree, and how to read them.
Spree's TrustScore at a glance
“Great” on Trustpilot
Star distribution
- 10,567Total reviews
- 6,946Reviews in last 12 months
- 99%Negative reviews replied to
Source: Trustpilot profile for spree.com, accessed 30 October 2026. Percentages are Trustpilot's own rounding.
Profile details
| Profile | spree.com |
|---|---|
| Category | Gaming service provider |
| Claimed | Yes, since February 2024 |
| Subscription | Paid Trustpilot subscription |
| Reply time | Typically within 24 hours |
| AI replies | Business may use AI assistance |
| Country | United States |
What reviewers praise
- Fun games that generally run smoothly
- Quick account approvals and verification
- Fast payouts, including some same-day or next-day redemptions
- Easy navigation and a wide game choice
Based on Trustpilot's AI summary of 6,927 reviews and the 24 reviews on the first page.
What reviewers complain about
- Redemption processes, including slow or cancelled requests
- Bonus features that rarely trigger and long losing runs
- Strict identity verification
- Glitches, crashes and slow page loads
- Promotion rewards that didn't appear before expiring
Trustpilot labels Payment, Website and Value for money as mixed (“ambiguous”) topics.
Recent Spree reviews on Trustpilot
The reviews shown on Trustpilot's first page on 30 October 2026, summarised. Reviewer names are omitted. In this sample, 9 were five-star, 3 four-star, 2 three-star, 4 two-star and 6 one-star, and Spree replied to all but one.
| Date | Rating | What the review says | Verified | Spree replied |
|---|---|---|---|---|
| Oct 30, 2026 | “Scam casino” | Yes | Yes | |
| Oct 29, 2026 | Lost balance on cancelled redemptions; no loyalty compensation | No | Yes | |
| Oct 29, 2026 | Spent $120 with no bonus features hit | No | Yes | |
| Oct 29, 2026 | “Games are very glitchy” | Yes | Yes | |
| Oct 28, 2026 | “Legit”: quick verification, redemption within 24 hours | Yes | Yes | |
| Oct 28, 2026 | Site crashes; received half of purchased packages | No | Yes | |
| Oct 25, 2026 | Mission reward didn't appear and the claim expired | Yes | Yes | |
| Oct 23, 2026 | Feels the chance of reaching the redemption minimum is low | Yes | Yes | |
| Oct 23, 2026 | “Have thoroughly enjoyed playing Spree” | Yes | Yes | |
| Oct 22, 2026 | “Low or no wins when playing higher bets” | Yes | Yes | |
| Oct 22, 2026 | “No wins no wins” | Yes | Yes | |
| Oct 21, 2026 | Cashed out $700 early on, nothing since | Yes | Yes | |
| Oct 21, 2026 | “Love this site!” | Yes | Yes | |
| Oct 21, 2026 | “Love it” | Yes | Yes | |
| Oct 20, 2026 | “Overall good play” | Yes | Yes | |
| Oct 19, 2026 | Redemptions are easy | Yes | Yes | |
| Oct 19, 2026 | Received redemption in a timely way | Yes | Yes | |
| Oct 15, 2026 | “I never win” | Yes | Yes | |
| Oct 8, 2026 | Page-load and Gold Coin purchase issues, later resolved | Yes | Yes | |
| Oct 1, 2026 | Reports a $15,000 win shortly after joining | No | Yes | |
| Sep 10, 2026 | “Don't waste your time” | Yes | No | |
| Aug 31, 2026 | “Easy to navigate”: fun games and payouts, but slow redemptions | Yes | Yes | |
| Aug 18, 2026 | “Another waste of money” | Yes | Yes |
One review dated “5 days ago” (five-star, new player who found the games engaging) is not in the table because Trustpilot showed no exact date. Individual reviews are personal experiences and are not verified by us.
Trustpilot vs PissedConsumer
PissedConsumer listed 179 Spree Casino reviews (updated 28 October 2026). Its AI summary says only 7% would recommend Spree and 60% would not use it again. Common themes there: accounts locked after wins, redemptions not paid, billing disputes, verification hurdles and slow support.
A complaint site mostly attracts problems, while Trustpilot includes invited reviews from active customers. The truth for any one player usually sits in the details, not the average.
Check complaints against the rules
- Redemption timing
Rules allow up to 10 days of processing and one request per 48 hours. Payments over $2,500 can take longer.
- Verification
Spree may ask for photo ID, a facial scan, proof of address and SSN validation before paying a prize.
- Minimums
100 SC for cash, 10 SC for gift cards, and SC must be played through once first.
- Location
Accounts used from a prohibited state or via VPN can be restricted under the Terms.
How to read Spree's Trustpilot reviews
- Trustpilot does not fact-check reviews; “Verified” only confirms a business interaction.
- Spree claims its profile and pays for a subscription, which allows it to invite customers to review.
- Look for dates, amounts and whether verification was complete, then compare with the current rules.
- Spree's replies may be AI-assisted; a reply is not the same as a resolution.
Spree Trustpilot FAQs
What is Spree's Trustpilot rating?
On 30 October 2026, Spree (spree.com) had a TrustScore of 3.9 out of 5 from 10,567 reviews, 6,946 of them from the last 12 months. 61% were five-star and 16% one-star.
Does Spree reply to Trustpilot reviews?
Trustpilot reports that Spree replied to 99% of negative reviews, typically within 24 hours, and notes the business may use AI assistance for replies.
Are Spree's Trustpilot reviews verified?
Some are. Trustpilot labels a review “Verified” when a business interaction was confirmed, but it states it does not fact-check reviews. Spree has claimed its profile and pays for a Trustpilot subscription.
Why is Spree rated much lower on PissedConsumer?
PissedConsumer showed 1.5 out of 5 from 71 rated reviews. That site is built for complaints, while Trustpilot collects invited and organic reviews, so the two audiences differ. Read both alongside the official rules.
What do negative Spree reviews mention most?
Redemption problems, accounts locked or blocked around a win, strict verification, bonus features that rarely trigger, and technical glitches or slow page loads.
Sources
- Trustpilot: spree.com (accessed 30 October 2026).
- PissedConsumer: Spree Casino (accessed 30 October 2026).
- Spree Sweepstakes Rules v1.9 and Terms of Service.
- Ratings change daily. We will update this page periodically; figures above are a snapshot.